AadeeIn short: RMM software is usually priced per managed device or per technician, sometimes with minimums and annual contracts. The cheapest headline price is not always the cheapest bill: work out what you would pay today and when you have grown, and ask about every add-on and commitment.
- The common pricing models
- A worked example
- Costs that hide outside the headline price
- How per-device pricing fits MSP billing
- Questions to ask before you sign
- How AadeeRMM is priced
The common pricing models
Per device (per endpoint)
You pay a monthly amount for each computer or server the agent is installed on. Your bill grows as you take on more devices, and shrinks if a client leaves. For MSPs this is easy to pass on, because most charge their own clients per device too.
Per technician (per seat)
You pay for each person who signs in to the console, often with unlimited devices. This can work out cheaper when each technician looks after a very large number of devices, but it discourages giving occasional users — a junior technician, a client's own IT contact — their own login, and people end up sharing accounts, which is bad for security and for the audit trail.
Tiers and bundles
Many vendors sell two or three plans, each with more features. Check which plan contains the features you actually need; scripting, patching of third-party apps or session recording are often only in the higher tiers.
Minimums and contracts
Some offers require a minimum number of devices (you pay for 250 even if you have 80), an annual or multi-year contract, or payment a year in advance. These are not necessarily bad, but they move the risk to you.
A worked example
The numbers below are made up to show how the models compare; they are not any vendor's prices. Imagine three offers, and two stages of an MSP's growth:
| Offer | How it is priced | Small MSP 2 technicians, 80 devices | A year later 4 technicians, 400 devices |
|---|---|---|---|
| A | 2.50 per device per month | 200 a month | 1,000 a month |
| B | 150 per technician per month, unlimited devices | 300 a month | 600 a month |
| C | 1.50 per device, minimum 250 devices, 12-month contract | 375 a month (pays for 250) | 600 a month |
The lessons:
- Small and growing: per-device pricing is usually cheapest, because you only pay for what you manage.
- Many devices per technician: per-technician pricing can win — as long as you do not need extra logins.
- Minimums hurt small MSPs most: offer C looks cheapest per device but costs the most at the start.
Do this sum for your own numbers today and in 12 months, using each vendor's real prices.
Costs that hide outside the headline price
- Onboarding or setup fees, sometimes called “implementation”.
- Add-on modules: remote access, backup, a ticketing system (PSA), mobile apps or extra storage may each cost more.
- Per-site or per-client charges on top of the per-device price.
- Contract terms: automatic renewal, notice periods, and what happens if you have fewer devices than you committed to.
- Price rises: how much notice the vendor gives, and whether your price is fixed for the contract term.
- Support: whether phone or priority support costs extra.
- Your own time: a product that takes a day to deploy at each client, or that needs a separate tool for remote support, costs money in technician hours.
How per-device pricing fits MSP billing
Most MSPs sell managed services as a monthly fee per device or per user. If your RMM is also priced per device, your cost per device is fixed and easy to build into your price, and your margin stays the same as clients grow or shrink. With per-technician pricing your cost per device falls as you grow, but rises sharply if you lose a big client and keep the same team.
Questions to ask before you sign
- What exactly is counted — every agent, or only computers and servers? Are network devices extra?
- Is there a minimum number of devices or technicians?
- Monthly or annual billing? Can we cancel, and with how much notice?
- Which features are in which plan, and what costs extra?
- How much notice do you give before a price change?
- Can we export our data if we leave, and in what format?
- Is there a free trial on our own computers, without a credit card?
How AadeeRMM is priced
AadeeRMM is priced per managed device per month, with unlimited technicians and customers on every plan. Essentials costs $1.99 (₹99) and Professional $2.99 (₹149) per device per month, before tax, and every plan starts with a 14-day free trial on up to 25 devices with no card required. You can cancel at any time. Larger fleets can ask about volume pricing. See all prices and what each plan includes.
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