AadeeRMM and PSA software for managed service providers.
Run every customer from one console: monitor, patch and support their computers, answer their tickets and bill for the work — under your own brand.
Built for managed service providers
A managed service provider looks after many companies at once, each with its own computers, people, contracts and expectations. MSP software has to keep those customers apart, let technicians move between them quickly, and turn the work into invoices.
AadeeRMM brings remote monitoring and management (RMM) and professional services automation (PSA) together. The device, the ticket about it, the time spent on it and the invoice for it all live in one place.
Read our guide: RMM pricing explained: per device, per technician and more.
Every customer, one console.
Pay per managed device, with unlimited technicians and customers on every plan.
Customers kept apart
Each customer's devices, people and data are separate, and technicians only see the customers they are assigned to.
Service desk
Tickets from email and the portal, service levels, time tracking and a knowledge base, linked to the devices they are about.
Client portal
Your customers raise tickets, follow them, see their devices and pay their invoices in a portal of their own.
Contracts, quotes and invoices
Agreements with recurring charges, quotes raised from tickets, and invoices with online payment through Razorpay or Stripe.
Your brand
White-label branding per customer, emails from your own domain and branded status pages.
Resellers and partners
Partner accounts with several levels, so a reseller can run its own customers under its own brand.
Tools that match how MSPs work.
Everything you need to look after a customer properly, without stitching together five products.
See pricingPatch windows per customerEach customer gets updates at the time that suits it, with a compliance report to prove it.
Microsoft 365 usersManage your customers' Microsoft 365 users, licences and MFA from the same console.
Device backupsEncrypted backups of your customers' computers, to their own storage or to AadeeRMM Cloud.
Reports for customersHealth, patch compliance, security score and business reports, sent by email on a schedule.
Trust your customers can check.
An RMM can reach every computer your customers own, so it has to be the most careful software you run.
Two-factor for everyone
Every technician signs in with two-factor authentication, with roles from Owner to read-only.
The user stays in control
Permission prompts, a visible notice and an End button only the user can press.
A data processing addendum
GDPR-ready processor terms and a published list of sub-processors. See our DPA.
Onboard a customer in three steps.
Add the customer
Create the customer, its sites and its contacts, and choose its patch window and support rules.
Deploy the agent
Use the customer's one-line install command or Group Policy. Devices appear in seconds.
Support and bill
Answer tickets, log your time and send invoices that customers can pay online.
RMM for MSPs: questions, answered.
How is AadeeRMM priced for MSPs?
Per managed device, per month, with unlimited technicians and customers on every plan. Every plan starts with a 14-day free trial. See pricing.
Can my customers see their own tickets and devices?
Yes. The client portal lets your customers raise and follow tickets, see their devices and quotes, and pay their invoices.
Can I put my own brand on AadeeRMM?
Yes. You can brand each customer's portal and emails, send email from your own domain and publish branded status pages.
Do you support resellers?
Yes. Partner accounts can have several levels, and a reseller's customers see the reseller's brand.
Can I move from another RMM gradually?
Yes. Install the AadeeRMM agent alongside your current tools with the one-line command or Group Policy, then move customers over at your own pace.
One console for the whole job.
Run every customer from one console.
Try every feature free for 14 days on up to 25 devices. No card, no commitment.
Questions first? Talk to us